CUSTOMER ACCOUNT

LEASING SERVICES

Leasing equipment can help you to manage your cash flow and budgeting. It allows you to acquire the equipment you need and spread the payment over a number of months.

There are also tax benefits of leasing the equipment over its working life. All payments made under a lease agreement reduce the taxable profit of the business by 100% of the charges — effectively reducing the net cost of the leasing package.

Leasing also allows equipment to be upgraded, exchanged or increased as developments in technology and working practices demand, helping you to keep up with new advances without being tied into expensive equipment.

Leasing can help you to protect and reserve other lines of credit (such as loans and overdrafts) and offers a viable, cost effective alternative to these funding methods.

To find out more about Leasing options call us today on 0800 996 1615
or email sales@uni-tel.co.uk

TELEPHONE SYSTEM MAINTENANCE & SUPPORT

We consider supplying a new Telephone System as only the starting point of a relationship with a new customer. However, you need not have purchased your telephone system from Uni-tel to benefit from our technical support or competitive Maintenance and Support prices.

We offer annual maintenance contracts to help you deal with the inevitable issues that arise with your equipment from time to time.

If your current provider is failing to perform as you would like or if the cost of the contract is not offering value, contact us for an alternative quote.

Our service is fully comprehensive and includes telephone support for the quick resolution of minor issues, engineer call-outs to an agreed standard, repairs and replacement parts as required.

As well as the usual annual charge, we can offer an alternative monthly standing order option.
We can offer further savings on annual maintenance contracts when lines and calls are transferred to Uni-tel Business Communications Ltd.

Please contact us to discuss your technical support requirements.

MUSIC / MESSAGE ON HOLD

No matter how large or small your business, our Music / Message On Hold products will complement your existing promotions, create endless cross-marketing opportunities, stop your caller hanging up, and show your callers you mean business.

You could update your message several times a year. This ensures that your business callers are kept informed of your latest developments and promotions.

Professionally produced Music / Message On Hold is a simple, low cost way of reassuring your callers that they will soon be attended to whilst they are waiting on hold. This reduces the caller's perception of time spent waiting and reduces the number of abandoned calls and potential loss of revenue.

THE BENEFITS

Marketing On-Hold

  • Highlight special offers
  • Cross-sell and up-sell products and services
  • Support new product launches
  • Direct callers to your website
  • Promote exhibitions and events you're attending

Your Professional Image intact

  • Enhance your image, from the first point of contact
  • Introduce an audio side to your company's identity
  • Highlight your strengths
  • Keep your messages fresh and current

Caring for Your Callers

  • Reduce callers' perception of hold time
  • Minimise hang-ups
  • Reassure customers that you value their call
  • It's easier for your staff to have effective conversations with customers, if they've been kept happy whilst on hold!

A Wide Range of Services

  • Leasing Services

  • Telephone Maintenance & Support
  • On-Hold Systems

 

Further Information

If you need further information about any of these sevices please contact us here or go to our contact page.


Services

Want to know more? Contact us.

It'll only take minutes but you could be saving money by improving your telephone systems.

PHONE: 0333 321 6680

or click here to email us at: sales@uni-tel.co.uk

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